In an attempt to empower women, railways took it a notch higher. Central Railway has appointed all women staff at suburban Matunga station, and thus it has become country’s first women special station.

Since the past two weeks, woman have been manning the Matunga station, wherein, a total of 30 women staffers, including 11 booking clerks, five RPF personnel, seven ticket checkers are working under the supervision of station manager Mamta Kulkarni.

It is understood that a formal event is underway to mark all women railway station, as well as, the efficient staff has been handling overall operations of the railway station round the clock.

Station manager Mamta Kulkarni, who holds the credit of becoming first station master in Mumbai division when she joined Central Railway in 1992, was elated to state that, “Our experience has been very smooth or say somewhat magical. In my career spanning 25 years with the Railways I never thought of working with all women staff. We are working like a family and with a sense of responsibility and cooperation. Initially we faced a few problems but now we are taking them in our stride as part of job responsibility.”


Citing examples of progresses made at the station, Points person Kirti Kothane, who never attended accident cases, has now learnt how to deal with run over cases. Even women ticket checkers deployed at Matunga station have learned how to deal with male passengers while discharging their duties.

A woman ticket checker at the station said, “So far, we used to preferably check tickets of women passengers. But, ever since we have come here, we don’t hesitate to ask tickets from male passengers.” She added the presence of women RPF and police outpost near railway station makes them feel secure while doing their job.

D K Sharma, general manager of Central Railway, who floated the idea of all ladies’ station, said, “We in Central Railway are convinced that there is no tool for development more effective than empowering our women and this special station speaks all about it.”